No signal in Sway, Hampshire since 18 January

[Pazza]

Hi everyone,

I rely on Smarty for my home internet, and have now been without signal since the morning of 18 January.

In desperation yesterday I had to take out a subscription to giffgaff, as I couldn't function any longer without internet access in my home. Unfortunately, in recent months scarcely a week has gone by without the signal dropping out for several hours, but now it's beyond a joke!

Does anyone know what the problem is in this area, and when will it be repaired/restored?  Also, how do I get compensation for the additional cost of having to use another provider?

Thanks

[Jack0x]

Typing in your part puts a network warning, meaning 3 are working on nearby masts. 

Youre also located on the edge of the UK, which won't help for any other operator cell service.