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NigelAug_194872's avatar
NigelAug_194872
SMARTY Pioneer
19-02-2024

Re: [Network Issue] Service Update - Resolved

Hi..I am not receiving any incoming voice calls on my iphone.  No calls go to voicemail but voice calls can be made outgoing. Only calls over WiFi fully work. I've checked call forwarding but it's not an option that you can open (it doesn't load up.when selected). Attached is the error message I receive when I check the status 

 

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  • Niranja_1302464's avatar
    Niranja_1302464
    SMARTY Pioneer
    23-01-2025

    I had a same problem with both my numbers and there is No customers  service 

    • MSF's avatar
      MSF
      SMARTY Guru
      24-01-2025

      Niranja_1302464  There is - it is via web chat

  • NigelAug_194872's avatar
    NigelAug_194872
    SMARTY Pioneer
    19-02-2024

    Thanks MSF . I'll try that 

     

  • MSF's avatar
    MSF
    SMARTY Guru
    19-02-2024

    NigelAug_194872 Have you checked this out with Support Team via web chat? If it were just your phone playing up, wouldn't you expect calls to go to voicemail?