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No incoming voice calls.

NigelAug_194872
SMARTY Pioneer
SMARTY Pioneer

Hi..I am not receiving any incoming voice calls on my iphone.  No calls go to voicemail but voice calls can be made outgoing. Only calls over WiFi fully work. I've checked call forwarding but it's not an option that you can open (it doesn't load up.when selected). Attached is the error message I receive when I check the status 

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2 REPLIES 2

MSF
SMARTY Superhero
SMARTY Superhero

@NigelAug_194872 Have you checked this out with Support Team via web chat? If it were just your phone playing up, wouldn't you expect calls to go to voicemail?

NigelAug_194872
SMARTY Pioneer
SMARTY Pioneer

Thanks @MSF . I'll try that