Forum Discussion
NEW SIM AND NUMBER NOT PROTED AFTER 3 DAYS
Okay PriyaSo_1982020, just thought you should know.
Anyway, community members cannot look at your account, so I believe your best option is the online web chat. The support team should be able to look at your SMARTY account and PAC request to hopefully resolve the issues.
Contact support between 8am - 8pm everyday, from https://smarty.co.uk/contact.
🍀
Sorry to hear about your number transfer and service issues.
Just letting you know PriyaSo_1982020, that SMARTY Mobile state "SMARTY is a service that’s just for consumers and is only intended for personal use.", which is covered in the terms & conditions in sections 5.4, 5.15, and 5.16 - seems a grey area though, because does using your phone in connection with your job qualify as business use?
#MoreMalarkey, #LessSMARTY.
Sorry - but this does not help. It is a personal phone which I choose to use for everyday life i.e. calls and data/internet access. My SIM does not permit use / data access to emails etc
Okay PriyaSo_1982020, just thought you should know.
Anyway, community members cannot look at your account, so I believe your best option is the online web chat. The support team should be able to look at your SMARTY account and PAC request to hopefully resolve the issues.
Contact support between 8am - 8pm everyday, from https://smarty.co.uk/contact.
🍀
