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New Samsung phone recognises old SIM phone number

PeterBar_761083
SMARTY Pioneer
SMARTY Pioneer

Samsung s24 ultra is recognising a phone number that was originally assigned to the SIM.

I ported across my new number to this SIM when using my previous phone but today I pop this SIM into the new s24 phone and it is detecting the old number. 

I have placed a friend's tesco SIM in and the phone detected that one no problem. 

I have placed a friend's smarty SIM in also and again it detects the number assigned to the SIM not the ported one. 

1 ACCEPTED SOLUTION

Bastet
SMARTY Pioneer
SMARTY Pioneer

If you ported your number to Smarty then it is recommended to turn off any messaging services & then reset the phone’s network settings.

Virginia/Bastet.

View solution in original post

1 REPLY 1

Bastet
SMARTY Pioneer
SMARTY Pioneer

If you ported your number to Smarty then it is recommended to turn off any messaging services & then reset the phone’s network settings.

Virginia/Bastet.