Forum Discussion
Jillian_3016192
20-03-2025SMARTY Pioneer
New phone
Have put my smarty sim into new phone and it's not working, any ideas what I am doing wrong please
MSF
20-03-2025SMARTY Guru
Jillian_3016192 First thing to check is the you definitely put the SIM card in the correct way.
Also assuming that the phone is brand new and not an old one that was previously locked to another network.
Is it a UK model? Some foreign models may not work on our frequencies.