Forum Discussion
[Network Issues] Service Update - Resolved
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
I've been getting Emergency calls only since early yesterday (1st) and still the same now 16.13 on 2/12 In Birmingham. I can't contact Smarty support becuase the phone is not working !
RobertEa_105620 Surely you can contact Support Team via web chat - you are posting on the forum so you have access.
yup - would if I could - they're closed at 7.00 pm although they say they're open until from 08.00 until 20.00....
Thanks for the advice anyway.
