26-04-2023 09:15 AM
Hi, looking to transfer to this deal, but I’m an existing customer. Is there a way to do this without getting new SIM etc?
26-04-2023 09:42 AM - edited 26-04-2023 09:43 AM
I don't think so @Natalie_1518331. Unfortunately, seems this deal is for new customers only, when you click through from the Money Saving Expert website.
See deal terms & conditions online at https://cdn.smarty.co.uk/files/smarty-promo-12Mth50GB8Apr23MSEextension.pdf
26-04-2023 12:52 PM
I managed to swap to this deal using the online chat 😁
26-04-2023 10:11 AM
Hi.
I'm currently on £20 unlimited. I really need to keep unlimited as my usage is 130gpm.
MSE has unlimited advertised at £16pm but it's not showing up for me when I go to swap, so as I'm existing will I not be able to swap either?
If so, will I be able to swap to 3 direct via fonehouse ... see pic attached?
Given SMARTY are using 3, will they be open to swapping me to the cheaper tariff rather than lose me? I've been with the for a year and I'm loyal, just penniless 😞 and £4 makes a difference to me.
26-04-2023 10:22 AM - edited 26-04-2023 10:24 AM
26-04-2023 10:24 AM
OK. thanks for your reply ❤️
26-04-2023 04:47 PM
When i logged out of my dashboard and checked again, i noticed this deal which i havent seen before. it would be more suitable.
Do you know if this is available to existing users?
26-04-2023 05:02 PM
Just tried it and it looks like it worked ❤️
26-04-2023 06:40 PM
It's always best to have a web chat with Support team @Natalie_1518331 and @Perky