Forum Discussion

Diane's avatar
Diane
SMARTY Pioneer
25-03-2023

MMS photos not sending

I have an iphone and have now changed over to Smarty.  I am having problems sending MMS photo to my Auntie.  The MMS toggle is lit up green is good to go, looked at settings and everything looks good...
Chalkychap's avatar
Chalkychap
SMARTY Trendsetter
28-03-2023

Did you double-check the settings on your iPhone Diane? 
Look under Settings > Mobile Data > Mobile Data Network, where the following should be displayed:

Mobile Data
APN: mob.asm.net
Username: [leave this field blank]
Password: [leave this field blank]
MMS
APN: mob.asm.net
Username: [leave this field blank]
Password: [leave this field blank]
MMSC: http://mms.um.three.co.uk:10021/mmsc
MMS Proxy: mms.three.co.uk:8799
MMS Max Message Size 307200
MMS UA Prof URL

Another option would be to use WhatsApp to send the pictures instead.
If your Auntie, without the iPhone, installs WhatsApp, then send her pictures using WhatsApp, without having to worry about picture size limits. 
🍀

Diane's avatar
Diane
SMARTY Pioneer
28-03-2023

Thank you for this information.  I doubled check and all correct.

I think I will suggest Whatsapp...hopefully she will get grips with it (she is 89 although she had a smart phone and is absolutely fine with general texting etc)...I already have Whatsapp and certainly correct I would not have to change the size of photos.

Much appreciated for you help.
Kind regards,
Diane 🙂