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MiFi and smarty sim not working

JulesWe_2447685
SMARTY Rookie
SMARTY Rookie

Hi @ i keep trying to set up MiFi and keeps asking for SIM lock code? My smarty sim is activated so what am I looking for ? 

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2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@JulesWe_2447685  Is this a new device? If so, the manual should tell you.

Did you try a series of zeros? If that does not work, try a web chat with Support Team.

WelshPaul
SMARTY Centurion
SMARTY Centurion

Your device is network locked and requires an unlock code from the network who supplied it in order to use it with another network.