Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi I gather from a few other posts that these are not possible at the moment!
I found this in some information blurb from SMARTY -
" At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows, and paying for parking."
As other people say they don't indicate when this will be available! I agree with the others that it should be no problem with a decent quality service!
I too, like some other people may well be switching to another provider which doesn't have this problem!
While I understand your frustration with this issue, I believe that many customers choose smarty primarily for value. For that reason, it may be that there is a bit of a lag in some developments.
It occurs to me that, in order to send many short code texts, the customer will need credit on their account to pay for it. I wonder if this could be an issue. Where a network sends out monthly bills (rather than prepaid plan being purchased), it may be easier to claim the cost of such usage?
- Brian_195027-07-2024SMARTY Pioneer
Not for me I have £10 credit and it doesn't work
- PaulAsh_229458621-03-2024SMARTY Pioneer
However, other service providers in the same bracket are already providing access to this.
- Michael_193226616-11-2023SMARTY Commentator
You use a short code, free sms to locate buses from a specific bus stop and to contact Transport Police on the trains. Smarty have made it possible to buy out of plan add ons, so making it possible to use them should be a priority
- LynneGr_213792530-11-2023SMARTY Enquirer
I agree this is becoming a real pain for me and I will switch provider soon
- Rebekah_15009-03-2023Team SMARTY
unfortunately, we do not support short codes, so adding credit or an out-of-plan add-on will not help in this case.
- Michael_193226616-11-2023SMARTY Commentator
Why doesn’t Smarty support short codes? The 3 network, which Smarty runs on, does.
- Brookhouse26-03-2023SMARTY Commentator
Does this mean we cannot report crimes to British Transport Police on 61016 from our Smarty phones?
- Betty_Swollox06-10-2024SMARTY Commentator
Looks that way you can't even text the free ones is ridiculous.