Forum Discussion

PaulRog_3204108's avatar
PaulRog_3204108
SMARTY Pioneer
25-02-2025

Smarty data only sim in a 4g router

I have bought an unlocked EE 4g router from Amazon, and was hoping to use a Smarty unlimited data only sim with it. I have activated the sim,and put it in the router, but I’m not getting a connection-(flashing white/ aqua light on the router).
Please can you tell me if there something I need to do to get the set up to work?

9 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    27-02-2025

    PaulRog_3204108  If the sim works in a phone, as suggested by Rebekah_150 , then you need to check the router settings, using the manual or online instructions. APN needs to be asm.mob.net

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    25-02-2025

    HI PaulRog_3204108 ,

    My recommendation is to try your SMARTY SIM in a handset, this way you can check that this SIM is active and connecting to the network.  

  • FergusD_3510522's avatar
    FergusD_3510522
    SMARTY Pioneer
    17-09-2025

    I'm having the same issue, except it worked fine when I first installed it (solid aqua light). Did you resolve this?

    • MSF's avatar
      MSF
      SMARTY Guru
      17-09-2025

      FergusD_3510522  Perhaps worth noting that the original poster has not been seen on this forum since 25/02/2025, so you may not get a reply.

      Again, have you tested the sim in a phone to see if it gets data there?

      • FergusD_3510522's avatar
        FergusD_3510522
        SMARTY Pioneer
        17-09-2025

        Thanks for your reply:- Yes, it was working fine with a solid light for a couple of weeks and it seems to still be working to a degree now, because I was able to watch a youtube video with the aqua/white lights flashing on and off, so I don't understand the significance of the lights.