Lost / stolen smarty simcard

[Michael_1920940]

Hi i need to replace my simcard but i have also lost my login password. i can log into my dashboard through my email but when i try and change my password it sends a confirm code to the lost simcard

Where in dashboard do i request a replacement simcard i can't seem to find it 

[MSF · Accepted solution]

@Michael_1920940  https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen

[SteveLa_1566616]

I need a new simcard

[MSF]

@SteveLa_1566616 So what was wrong with the advice that I gave in the Accepted Solution to this thread?