Forum Discussion
Occasional exclamation mark appears on signal strength
and lose connection to mast. Turning SIM off then back on rectifies. Why is this happening?
3 Replies
- MichaelPSMARTY Moderator07-04-2026
Hello AndyCrip_627755,
That doesn't sound right!
Please input your postcode into the Network Status Checker, as this may shed some light on any known issues in your area that might be causing this: https://smarty.co.uk/network-status-checker.
If you find that you still have to deactivate/reactivate the SIM for your services to work, please chat with us here via your account, where we'll take some more info to investigate this further: https://smarty.co.uk/contact.
Thanks,
Michael - MSFSMARTY Guru06-04-2026
AndyCrip_627755 A quick Google search indicates that it is showing no data connection even though you may be able to make calls and send texts.
- AndyCrip_627755SMARTY Rookie06-04-2026
Is it happening to anyone else. I'm North Wales based near Machynlleth/Ceinws based.