Forum Discussion

LynnNor_3584436's avatar
LynnNor_3584436
SMARTY Pioneer
05-04-2026

No wifi

I can’t get WiFi in Aberystwyth is there any issues 

8 Replies

  • MichaelP's avatar
    MichaelP
    SMARTY Moderator
    07-04-2026

    Hello LynnNor_3584436​,

    I'm sorry to hear that you've lost service in Aberystwyth.

    Please pop your postcode into the Network Status Checker, as this may be helpful in highlighting any known issues currently impacting you: https://smarty.co.uk/network-status-checker.

    If things haven't improved and you remain without service, please chat with us here via your account, where we'll take some more info to investigate further: https://smarty.co.uk/contact.

    Thanks,
    Michael

  • seanell_4065158's avatar
    seanell_4065158
    SMARTY Pioneer
    05-04-2026

    same here i also have another sim from another provider no issues .i have asked a neighbour as he's on smarty with his mifi and he's having issues as well he said its regular here so i should get away from smarty and look for someone that can give me important coverage when here ,

  • MSF's avatar
    MSF
    SMARTY Guru
    05-04-2026

    LynnNor_3584436​  Wifi or mobile data? If you mean that you have no mobile signal, have you done a Network Status check to see if there is a known problem with a local mast?

    • seanell_4065158's avatar
      seanell_4065158
      SMARTY Pioneer
      05-04-2026

      mines is mifi does that make a difference .in the meantime I've paused next payment as not very impressed at all.

      • MSF's avatar
        MSF
        SMARTY Guru
        06-04-2026

        seanell_4065158​ Mifi is a mobile data device that gives you wifi to link your other devices. Effectively the same as using a mobile phone as a hot spot but no calls or texts possible.