Forum Discussion
London underground wifi
Jonatha_1353226Did you ever get this to work? I have the same problem even using 2 different mobile phones! (A Oneplus 5T and a Samsung Galaxy S4)
Hey eekamouse, it worked for me but I'm using an iPhone.
If you're desperate for free Wi-Fi in London Underground stations, then maybe you should try a Network Reset on your Android devices.
No! I complained but they just asked me to try another phone, which I don't have. I suggest to complain and tell them you tried multiple phones. Mine is oneplus nord ce
Jonatha_1353226I have not yet succeeded in getting this "fixed", but I do have a question for you.
When you joined Smarty, did you do a "number transfer" to keep your old number from your previous network, or did you start with a new number that was "allocated" by Smarty?
(I did a number transfer from my old network, and I am starting to wonder whether Three's Wi-fi authentication mechanism thinks that I am still on O2!)
Yes I did transfer my number, but interestingly it was from Three. I had a theory that maybe they deregistered by number at Three, but then it somehow didn't re-register at Smarty. Or the other idea was that it could be an Android thing, since the only people I've heard it working for so far are iphone users
Jonatha_1353226OK - thank you for the info. The Complaints dept is dealing with my issue at the moment - I will keep this thread updated with any progress.
