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Keep ny no

Rgn
SMARTY Rookie
SMARTY Rookie

‎14-03-2023 10:56 AM

 
0 Kudos
2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎14-03-2023 11:35 AM

Have you joined SMARTY from another network provider @Rgn?

You'll need a PAC from your 'old' provider in order to transfer the number you want to keep over to SMARTY.

The following online help article might be useful:
https://help.smarty.co.uk/en/articles/1062823-transferring-my-number

MSF
SMARTY Guru
SMARTY Guru

‎14-03-2023 12:13 PM

If you are coming TO Smarty, then follow advice from @Chalkychap .

If you want to LEAVE smarty and transfer your number to another network, you will need a PAC code to give to the new network so that they can start the transfer in. In that case see :https://smarty.co.uk/dashboard/settings/manage-plan (bottom item)