I need to speak to an actual person!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ02-05-2024 15:03 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ02-05-2024 15:14 PM - edited โ02-05-2024 15:14 PM
This is the Smarty community forum, we are customers just like you.
Smarty offers webchat only, from 08.00 to 20.00 each day
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ02-05-2024 16:22 PM
@AlisonOM One of the ways in which Smarty keeps costs down is by not having a large number of customer service people manning phone.
Web chat is your option.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ03-12-2024 15:31 PM
My settings are not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ03-12-2024 15:43 PM
@Charlie_2703443 Sorry, but that's not enough information for us to help you here.
Firstly do you have an account that shows an activated sim and a current Smarty plan?
What settings have you changed? You normally only need to check them if you are roaming outside the UK.
If you still have problems, then try a web chat with Smarty Support team: https://smarty.co.uk/contact

