Forum Discussion
I need to speak to an actual person!!!
AlisonOM One of the ways in which Smarty keeps costs down is by not having a large number of customer service people manning phone.
Web chat is your option.
My settings are not working
Charlie_2703443 Sorry, but that's not enough information for us to help you here.
Firstly do you have an account that shows an activated sim and a current Smarty plan?
What settings have you changed? You normally only need to check them if you are roaming outside the UK.
If you still have problems, then try a web chat with Smarty Support team: https://smarty.co.uk/contact
