Forum Discussion
JamesWel_219877
09-02-2023SMARTY Rookie
I need to order a new sim card
MSF
14-09-2024SMARTY Guru
AngelaC_2133923 You have not explained clearly here. Do you want to A)replace the old sim and have the same number or B)do you want to start again with a new sim?
For A) - Please see https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
For B) - Start a fresh account with a new email
MSF
14-09-2024SMARTY Guru
AngelaC_2133923 Forgot to say......can you not remove the sim from old phone and insert in new phone? Or are you saying that old phone totally physically wrecked?