Forum Discussion
TomLock_721485
20-06-2023SMARTY Rookie
I had my phone stolen and want to know if I get a new sim I can keep the same number and whatsapp?
2 Replies
- MSFSMARTY Guru20-06-2023
Hello TomLock_721485 Here is an article telling you the procedure: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
- JJP2SMARTY Pro-coach20-06-2023
Sorry to hear that, Tom.
This is the Smarty community forum, populated by other Smarty users such as you and I.
In these circumstances, contact Smarty via webchat. They should be able to block the SIM in your stolen phone, thereby preserving your remaining minutes,text and data allowances, and also send you a new SIM, with your current number registered on it.