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SylwiaR_2536731's avatar
SylwiaR_2536731
SMARTY Pioneer
08-02-2024

Huawei E5783 330

I have a mobile router leftover from a contract with three. I recently bought a pay as you go data card from SMARTY to have as a backup to my unlimited data mobile contract. However when I inserted the new sim into my router, it does not connect to the internet. Is it possible that my router is locked? And how do I unlock it?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    09-02-2024

    SylwiaR_2536731 Did you check that the APN is set to mob.asm.net first?

    It could be locked I suppose. In that case, you would need to approach the original suppliers or else take it to a reputable phone shop in your area and pay for it to be unlocked.