Forum Discussion
Holiday Majorca 1 week, are calls/data home free? Roam on/off?
- 24-09-2023
Yes, you will be in the EU, so calls and texts are included and you can use upto 12 GB of data.
You need to change the APN in your phone to ‘mob.asm.net’ - Instructions on how to do for both Android and iPhone are in the FAQ section of this forum.
Roaming ON by the way.
- 24-09-2023
You can search in the help articles for iPhones and their set-up. You can also search for the use of your phone when NOT in the UK.
Generally if a phone with a UK SIM is in the UK, all calls and data use are as per your plan. When not in the UK, roaming charges usually apply.
Yes, you will be in the EU, so calls and texts are included and you can use upto 12 GB of data.
You need to change the APN in your phone to ‘mob.asm.net’ - Instructions on how to do for both Android and iPhone are in the FAQ section of this forum.
Roaming ON by the way.
- AlisonW_210284024-09-2023SMARTY Maverick
Thank you, I’ve no idea what an APN is or where I would change it on my IPhone X please can you elaborate, thank you.
- JJP224-09-2023SMARTY Pro-coach
Access Point Name (APN) are the settings your phone needs in order to set up a connection with the gateway between your carrier's cellular network and the Internet. It defines the network path for all cellular data connectivity. Some carriers require you to enter your APN settings to set up your cellular service.
https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
- Strandloper24-09-2023SMARTY Motivator
You can search in the help articles for iPhones and their set-up. You can also search for the use of your phone when NOT in the UK.
Generally if a phone with a UK SIM is in the UK, all calls and data use are as per your plan. When not in the UK, roaming charges usually apply.