Hi received new sims to day put them in the phones not working please help

Hey SandraW_2814088 

If you are still having issue our customer care team are on hand to assist, https://smarty.co.uk/contact  available daily from 8am – 8pm.

SandraW_2814088 You need to check on your account dashboard to see that a sim is activated and that there is a current smarty plan showing.