02-04-2023 22:12 PM
Can't see balance or dashboard just says awaiting order but sim has been activated
02-04-2023 23:14 PM
You'll probably need someone at SMARTY to check your account @EddieKi_1951262.
Get in-touch with the support team using web chat, when you're logged-in to your SMARTY online account. The agents work 8am - 8pm daily.
03-04-2023 09:42 AM
As @Chalkychap says, but also it may be that the system doesn't update instantly and you may need to refresh a little later on.
03-04-2023 10:07 AM
Just spotted that you posted late on a Sunday evening. I suspect that may be the reason why everything has not updated.
never-displayed
