Group plan set parental control for non owner member

I managed to get through to someone on the chat line. They had to turn off the parental controls for me but only after a lot of to-ing and fro-ing with umpteen pieces of proof of age etc. Th whole thing took 45 mins.

Then, when I tried to return here, it kept taking me back to the community registration page. Was told to delete all my cookies, cachr, browing history etc which I didn't want to do. Ended up using a different browser.

I'm not impressed by hte help available - it all seems to assume the sim is in a handset. It doesn't fully account for other situations eg modem or car, or a non-primary account holder. I was thinking of switching from Giffgaff in my car but won't now.