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AmySamp_2126311's avatar
AmySamp_2126311
SMARTY Rookie
29-08-2024
Solved

Group plan - already have spare sim

Hi, my father is in hospital and lost his phone. I have a new phone for him and already had a spare smarty sim, but I cannot figure out how to active the spare sim and set it up! Even with the instru...
  • MSF's avatar
    29-08-2024

    AmySamp_2126311  If you want to add him as an independent account, you will need to start from basics with a new email address and use that sim.

    As an alternative, you can form a Group and add the sim as a 'nickname' account using the same email address. This will mean that you control both sims and pay for them - depends if he is happy with that!

    The advantage is that you will get 10% discount on each plan (but not if you buy a special offer plan)

    This article should help you: https://help.smarty.co.uk/en/articles/3417277-what-is-a-group-plan