03-25-2023 01:30 PM - last edited on 06-28-2023 05:13 PM by JodieB
My family have two plans at £10 per month each I’m still not receiving the group discount plan of 10% I seem to be getting nowhere with contacting smarty to get this resolved any help out there
tim
03-25-2023 01:50 PM
Hey Buzzybuoy68
We would need to check your account in this case, if you can please get in touch with our chat team, we can check this for you. https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm
03-25-2023 02:38 PM
If the plans are Special Offer plans, then they are not subject to the Group discount e.g. double data etc.