Group discount not applied

[Buzzybuoy68]

My family have two plans at £10 per month each I’m still not receiving the group discount plan of 10% I seem to be getting nowhere with contacting smarty to get this resolved any help out there 

tim

[Rebekah_150]

Hey Buzzybuoy68 

We would need to check your account in this case, if you can please get in touch with our chat team, we can check this for you.  https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

[MSF]

If the plans are Special Offer plans, then they are not subject to the Group discount e.g. double data etc.