Forum Discussion

HeathHib_532006's avatar
HeathHib_532006
SMARTY Pioneer
17-02-2024

Family group admin switch????

Hi all ... Please someone help me with this, trying to find an answer is driving me mad. I set up a family group for my daughter and son some time ago, and added my wife when her contract with anoth...
HeathHib_532006's avatar
HeathHib_532006
SMARTY Pioneer
18-02-2024

Thanks, when my sim arrives I’ll give it a go and report back 👍🏻

Dk001's avatar
Dk001
SMARTY Pioneer
05-02-2025

I’m in the same position as you and wanted to know if you managed to get it sorted? 

  • MSF's avatar
    MSF
    SMARTY Guru
    05-02-2025

    Dk001  You will need to unwind the Group by removing the members first.

    The member who is going to be the Group Owner then starts a Group and invites the others to join.

    • Dk001's avatar
      Dk001
      SMARTY Pioneer
      05-02-2025

      oh right... as I get a discount for my second sim lets see how it will work pan out.  Shame Smarty dont make this easy to do such a change.

      • MSF's avatar
        MSF
        SMARTY Guru
        05-02-2025

        Dk001 Unless any of the members is on a special offer excluded from discount, then you should get 10% for each member in a group.