Forum Discussion
Failure to activate new SIM
Just order a SIM and tried to activate yesterday. The dashboard told me that it would happen in 2 hours and my old number will port on Monday. Activation didn't happen and a 4 hour web chat got me no...
Thanks for your "helpful" comments. I don't expect special treatment, but I do expect to receive the service I have paid for.
Your words suggest otherwise, get used to being in the queue just like everybody else, not as your "especially as I'm a new customer" suggest you want to be treated.
