Forum Discussion
EU roaming not working in Germany and Spain
I’ve been on to Germany and Spain with my Smarty SIM and made all the changes requested on the website to get roaming but it didn’t work. In Germany (I was in Hamburg) I spent some time on the online...
TamsinD_1235848 You don’t mention what the support team suggested that got it working for a while.
They made some minor change to the APN settings - added or removed a forward slash (I cannot remember which). The amendment they made was different to what was shown on the website. But that made roaming work, but not consistently. I was there for a few days and each day it would work for maybe two hours, then completely cut out - (no phone, text or data connection) for no reason. I made no further changes to the settings and when I want to Seville it did not work at all. I could not get a connection to any network.
