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Eu roaming 12gb limit. But i have 120gb allowance

Semper_830229
SMARTY Rookie
SMARTY Rookie

So why can i not use as much of my 120gb data as i want? (Travelling in greece).

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@Semper_830229 The simple explanation is that Smarty will have to pay the EU network where you roam for you to use data. They are only prepared to pay for up to 12Gb of data.

If you want to use more while roaming, you need to purchase a Roaming EU Data Pass for 1 day or 3 days. Please see Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf page 16

WelshPaul
SMARTY Centurion
SMARTY Centurion

SMARTY are up front and clear when it comes to what you get and where you can use it @Semper_830229 

Screenshot 2023-06-04 at 18.28.16.pngScreenshot 2023-06-04 at 18.28.28.png

https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*ffp9e8*_ga*NTIzMjc0MDAuMTY4Mzg5OTkwMg..*...

This is now the norm across all UK networks.