Forum Discussion
Esim and Smarty SIM together
Thanks again. I decided to try again. Turned off the phone, put the Smarty SIM in and it worked without wanting to deactivate my esim. I can only think that previously the SIM wasn't activated. I was using it in an old Galaxy phone until I could sort it and therefore had to activate it. When I tried again in my S23 the SIM is now activated and worked. That is the only explanation I can think of for it now working at the second attempt without issue. Thanks again for your help
You CAN activate the Smarty physical SIM, even if it does deactivate the eSIM from EE, as the eSIM will only be deactivated, NOT deleted.
Then, when you have activated the Smarty physical SIM, you just need to re-activate the eSIM from EE, which will mean you have both the Smarty physical SIM and eSIM from EE active simultaneously.
Thanks again. I decided to try again. Turned off the phone, put the Smarty SIM in and it worked without wanting to deactivate my esim. I can only think that previously the SIM wasn't activated. I was using it in an old Galaxy phone until I could sort it and therefore had to activate it. When I tried again in my S23 the SIM is now activated and worked. That is the only explanation I can think of for it now working at the second attempt without issue. Thanks again for your help
