Forum Discussion
Delay in receiving SMS messages
Hi,
I've been with SMARTY since Jan 24 when I ported my number over from Vodafone. Over the last few weeks I've been having a recurring problem that every SMS I receive takes ages to come through....
LCP_2299697 Certainly not experienced this before in general. Is it SMS from particular numbers?
Thanks for your swift response. No, unfortunately its not any particular numbers that I can narrow it down to - it's happened with SMS sent from personal mobiles, business mobiles and even authentication code's being sent through from companies like Google. Also, at different times of the day/weekends. So a bit frustrating!
LCP_2299697 Have you also completed a Network Status check to look for any issues?
Yes, have done that as well. On each occasion I've had a very strong 4g signal and on a couple of occasions a strong 5g signal, so there was no obvious reason as to why the texts shouldnt have been delivered immediately.
