Forum Discussion
Patrick_1897335
04-03-2023SMARTY Rookie
Data usage
Hi - I've just come over to Smarty from sky, and I'm amazed about how much data it says I've used. 5GB in 24 hrs and I've hardly used it! I used to use 4GB over a month before. I don't understand how...
jemstone350
04-03-2023SMARTY Pioneer
Similar problem,used 2MB in 3/4 hours connected to a mobile router, despite constantly checking my dashboard which still shows nothing used at all, email from SMARTY says £5 2MB all gone??
- MSF06-03-2023SMARTY Guru
Are you using Smarty outside the EU? (The fact that your money has all gone suggests that you had an add on credit maybe?)
If so, in some countries the charge for data is £1 per Mb and in others it is £5 per Mb - please see the Price Guide if that is the case.
- Chalkychap04-03-2023SMARTY Trendsetter
2MB or 2GB in 45 minutes?