Forum Discussion

jamescutts's avatar
jamescutts
SMARTY Pioneer
23-01-2024
Solved

Data Only SIM usage

Quick question on data only SIMs, from what I can see there doesn't seem to be any reason to purchase them over a standard sim that offers more data for a better or similar price point? I'm after a ...
  • Chalkychap's avatar
    Chalkychap
    23-01-2024

    It's not obvious, but data only SIM plans have the following statement online:

    Unlike some networks, we won’t slow you down or hold you back. With no speed limits or hotspotting restrictions, you can browse, stream and play to your heart’s content, wherever you are. Plus, our Data Only SIM card can also be used for roaming in EU countries up to our 12GB limit.

    This isn't shown online with their SIM only plans with a calls, texts, and data allowance.

PhilipN_2523480's avatar
PhilipN_2523480
SMARTY Pioneer
07-02-2024

I have made the mistake of getting the data only!! Is that the point? Now I am expected to pay twice or leave and lose £20!!

 

  • MSF's avatar
    MSF
    SMARTY Guru
    07-02-2024

    PhilipN_2523480 I would suggest writing via webchat to Support Team to explain your error and ask if they can help you out here. Also be sure not to let the current plan auto-renew.