Forum Discussion
Solved
Data add on not working
Do I have to activate an add on. I bought a 1gb add on this morning It shows on my account. but I am not able to use it. do I need to activate it somehow?
Thanks yes I do have an active account, the add on took 24 hours to activate for some reason however. It’s working now.
Hi. I have the same issue. Bought a 2gb data add on. It says it’s active but no internet.
JohnC_34049 You need to web chat with Smarty Support Team as only they can access your account to check.
