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Customer service

Malgorz_2638094
SMARTY Pioneer
SMARTY Pioneer

What is the number for customer service? As I choosed for my old number to be kept but my new card nas new number and I want to keep the old number 

2 REPLIES 2

BeardedBear
SMARTY Pioneer
SMARTY Pioneer

From what i understand it can take till the end of the next business day for your old number to port to smarty after activation of the sim assuming you supplied a PAC code when you purchased the plan and sim.

https://help.smarty.co.uk/en/articles/7019273-keeping-your-number