Forum Discussion
Contact number
- 25-09-2023
Welcome to the Smartys Users Forum.
We are customers/Users just like you.
Just so you know, Smarty DO NOT have a customer hotline/phone number. There are only two ways to contact them.
The best point of contact is through Webchat, otherwise it's a case of sending an email.
You can get these details through the help articles created by Smarty.
- 22-11-2024
Hey LynnCar_2446161
As a digital first network we do not have an customer servicer call centre but here are all the ways to get in touch https://smarty.co.uk/contact.
KT101 I'm not really sure what point you are making here.
Smarty offer a product - a no-frills product - at a reasonable price. If you want that product, you need to accept that there is no customer service agent at the end of a phone line because that costs more to provide.
Pretty much all companies are owned by owners who are in it to make money - it's called business.
I don't believe that they set themselves to be an altruistic organisation. for that, you may want to look at Charities and I don't see any running mobile networks.
Are you suggesting that companies such as EE or Vodafone run for the greater good of mankind?
MSF I'm old enough to remember the first generation of cellular networks in this country, where you would pay a £35 connection fee plus £15-£20 a month, and that monthly fee included nothing - outgoing calls were extra.
These days you can get pretty much unlimited everything for about the same price (in fact for considerably less when you take inflation into account) from a provider like Smarty, and still some folks aren't satisfied 🤦🏻♂️
- MSF01-12-2024SMARTY Guru
SmartyTrousers You may think that......but I couldn't POSSIBLY comment!