Forum Discussion
Contact number
- 25-09-2023
Welcome to the Smartys Users Forum.
We are customers/Users just like you.
Just so you know, Smarty DO NOT have a customer hotline/phone number. There are only two ways to contact them.
The best point of contact is through Webchat, otherwise it's a case of sending an email.
You can get these details through the help articles created by Smarty.
- 22-11-2024
Hey LynnCar_2446161
As a digital first network we do not have an customer servicer call centre but here are all the ways to get in touch https://smarty.co.uk/contact.
Most unprofessional customer service from Indian agent, one issue needs to explain 100 times. Since Thursday morning 12 Sep 2024 I can't make or receive calls but data working properly and this little thing those agents don't want to listen/understand. Never trust to smarty agents, should be UK help line with UK customers services.
Have you tried a network reset? On iPhone this is under Settings>General>Transfer or reset phone>Reset>Reset Network settings.