Forum Discussion
CHEATED? BEEN PAYING , TOPPED UP AND YET NO NETWORK - URGENT - GOING ABROAD !!!!!
I need urgent urgent help. I have been paying for months but never used the phone to make calls until yesterday (I even topped up with £5.00) yet my phone keep saying: Not registered on the Network ...
Leonard_2797885 What's the point of starting with accusations when you want help?
You have given very little information. When you first got the sim, did you not check that it was working? Have you looked at your account dashboard to see that the sim was activated?
Have you done a Network Status check to see if there's a local issue?
Is your phone one that will work on Smarty VoLTE now that 3G has been turned off?
Smarty is working for very many of us and so it may be down to your phone.
If you are travelling abroad tomorrow, hard to see why you did not check the phone beforehand to give yourself more time to sort out any issues.
