Forum Discussion

Stephen_2050369's avatar
Stephen_2050369
SMARTY Pioneer
16-05-2025
Solved

Change of Payment Method.

Hi I've changed my CC provider, and need to update Smarty. Try as I may, I cannot navigate my way around your website to accomplish the above. As I'm old and getting more frustrated by the minute,...
  • Decembersangel's avatar
    Decembersangel
    16-05-2025

    Hi Stephen_2050369 

    This is how to change your payment details (found via a 'Google' search):-

    To update your payment method on SMARTY,navigate to your account settings, then payment settings. First, ensure you disable auto-renew and the option to store your card details.Then, go back into payment settings and enter your new card details. Save the changes and enable auto-renew if desired. 
     
    Detailed Steps:
      1. Access Account Settings: Go to your SMARTY dashboard and click on "Account Settings". 
         
      2. Navigate to Payment Settings: From the Account Settings, click on "Payment Settings". 
         
      3. Disable Auto-Renew and Secure Storage: 
         
        • Uncheck the box for "Auto-renew". 
           
        • Uncheck the box that says "Securely store your card details for future payments". 
        • Save Changes: Click "Update payment settings" to save your changes. 
           
           
    • Enter New Payment Details: Go back to the Payment Settings and enter your new payment information. 
       
    • Enable Auto-Renew (Optional): If you want your payments to be taken automatically, re-enable "Auto-renew" and save the changes. 

      Hope this helps x x
Decembersangel's avatar
Decembersangel
SMARTY Motivator
16-05-2025

Hi Stephen_2050369 

This is how to change your payment details (found via a 'Google' search):-

To update your payment method on SMARTY,navigate to your account settings, then payment settings. First, ensure you disable auto-renew and the option to store your card details.Then, go back into payment settings and enter your new card details. Save the changes and enable auto-renew if desired. 
 
Detailed Steps:
    1. Access Account Settings: Go to your SMARTY dashboard and click on "Account Settings". 
       
    2. Navigate to Payment Settings: From the Account Settings, click on "Payment Settings". 
       
    3. Disable Auto-Renew and Secure Storage: 
       
      • Uncheck the box for "Auto-renew". 
         
      • Uncheck the box that says "Securely store your card details for future payments". 
      • Save Changes: Click "Update payment settings" to save your changes. 
         
         
  • Enter New Payment Details: Go back to the Payment Settings and enter your new payment information. 
     
  • Enable Auto-Renew (Optional): If you want your payments to be taken automatically, re-enable "Auto-renew" and save the changes. 

    Hope this helps x x