Forum Discussion

Ajay2310's avatar
Ajay2310
SMARTY Maverick
31-03-2025
Solved

Change my number

Hiya I've been on smarty for almost year and ABIT I have someone harrasing me I do have the police involved I just want to change my number and I don't wanna loose the deal can anyone help with this....
  • MSF's avatar
    MSF
    31-03-2025

    Ajay2310  You will definitely need to web chat with smarty Support in the first place as only they can arrange a number change for you.

    Explain the problem carefully and then I'm sure they can help. If you have a Police crime number, that would be even better, but they will do it without that I'm sure.

  • JodieC's avatar
    JodieC
    31-03-2025

    Hi Ajay2310 

    Thank you for reaching out to our SMARTY community forum!

    I am sorry to hear about the circumstances, SMARTY will be happy to accommodate you in changing your number. 

    Good news is, your plan won't change, we will simply provide you with a new randomised number and everything else remains the same!

    Please contact our support team and we can arrange the number change for you:

    https://smarty.co.uk/contact

    - Jodie

     

Ajay2310's avatar
Ajay2310
SMARTY Maverick
31-03-2025

Hiya Jodie,

 

I've contacted with them sorted me right out given me a new number thank you so much for your help and also the other one who mention in the post. 

I don't know how long it will take but it's probably take awhile as I can't call my WiFi so hopefully