Forum Discussion
Can't view Dashboard - eternal loading screen
Hi David,
Sorry to hear you are having an issue with your dashboard.
Have cleared the cookies and browsing history from the browsers?
Have you logged into the SMARTY App on the device, if so try reinstalling the App?
If you are still having issues, please raise a chat with one of our Customer Support Team, they can add the special offer on to your account for you, they are online 7 days a week between 8am-8pm and can be contacted directly here https://smarty.co.uk/contact
Remember to ask to 'talk to a PERSON', rather than the bot.
Have a great day! -Adrian.
Hi Adrian, in my earlier message I stated about different devices / browsers. Not sure what special offer you mean. I have just installed the app to see if that worked, and when I try to login, it says "Unfortunately there was a problem loading the app".
This looks to be a technical issue with my login, could you investigate please.
