Forum Discussion
Calls no longer working on previously working Moto phones
Are you in the Midlands ? There have been plenty of threads recently about Smarty turning off their 3G network in the Midlands, and older phones not having VOLTE (AKA 4G CALLING) capability on Smarty.
Are you in the Midlands ? There have been plenty of threads recently about Smarty turning off their 3G network in the Midlands, and older phones not having VOLTE (AKA 4G CALLING) capability on Smarty.
have a older moto e5 and now i cant make or receive calls
Michael_1544375 There is a list of compatible phones now that 3G is being turned off: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
While your phone is not on that list, it looks from the model number to possible be older still - and you state that it is old.
I think that may be why it is not working.
