Forum Discussion
CHRISTIA_435669
15-11-2023SMARTY Pioneer
Bank OTP Not Arriving
Anybody solve this problem. My OTP code is not coming through. Checked all the usual things, blocked list,signal,sim removal etc. The bank says the usual thing, all working our end must be your mob...
MSF
16-11-2023SMARTY Guru
CHRISTIA_435669 Have you checked out what SeƱor Google has to say on this? There seems to be a lot of info - some of it points to a network reset.
- CHRISTIA_43566916-11-2023SMARTY Pioneer
I have done everything I could find online. What's a network reset? All other banking apps OTPs work.
- MSF16-11-2023SMARTY Guru
CHRISTIA_435669 Also very strange that you have no trouble with other banks/ May be worth a web chat with Smarty Support to see if this is a common issue with that bank.
- MSF16-11-2023SMARTY Guru
CHRISTIA_435669 Depends upon Android or iPhone - It is in Settings. Again, Google will help here.
- CHRISTIA_43566916-11-2023SMARTY Pioneer
Yeah done that still no code.