Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi I gather from a few other posts that these are not possible at the moment!
I found this in some information blurb from SMARTY -
" At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows, and paying for parking."
As other people say they don't indicate when this will be available! I agree with the others that it should be no problem with a decent quality service!
I too, like some other people may well be switching to another provider which doesn't have this problem!
Hey, PeterWh_1550878
We understand how this service is becoming more popular with our customers and have already been feeding back. This is something we are still looking into, hopefully, this is available for you soon.
where are we with this - this was two years ago
George
This is essential. The NHS communicate with 80 numbers. UK Power Networks do also...both are crucial.
For me, it means looking for another provider because being blocked from essential services by SMARTY is not tenable
It’s coming up on 2 years now, are there any updates on this?
BrianMcBriany @That is frequently asked,but never answered by Smarty.
Can we still not enter competitions? Was the shirt code issue fixed?
Mine won't send ..
SoniaMc_2857112 No, it still does not work because Smarty does not support the sms short code system. It is not an error, so they will not 'fix' it as such.
Soon!! It is now almost October 2024 !!!
Can't enter the Soccer Aid comp. 😞
So why can I still not do this?
HelenJa_2680215 The answer is as I have stated on the thread you started elsewhere.
Hey, this post was over a year ago and SMARTY still not offering short codes… what is the issue in offering it, exactly?
Has there been any updates on the issue of using short codes. I have just been unable to respond to a short code for the bank for the credit card on which there was a fraudulent transaction.
PerryNe_2400000 No, there have be3en no updates recently in the forum.
I think that Smarty will be shouting it loud from the rooftops when and if they introduce it.
About time this was sorted out. Lots of instances where short code messages are required & being unable to send mms to these is unacceptable. We need a confirmed date when it will be available & not just "at some point in time". Or customers will just switch providers very quickly.
angelam65 We must assume that their is a cost involved in adopting the short code sms system. I think that the accountants in charge will balance off the number of customers who join for the good value and who are not bothered by short-code texts against the number that leave. Only if losses mount up will they reconsider.
