Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
Mikejo's avatar
Mikejo
SMARTY Pioneer
01-11-2023

Still no progress from Smarty as to removing the premium rate restriction on text messages. This affects so many people, so I can't understand why Smarty is dragging their heels. They keep promising that its coming soon. When?

  • Buckbam's avatar
    Buckbam
    SMARTY Maverick
    28-07-2024

    28th of July 2024 still no change.

    • MSF's avatar
      MSF
      SMARTY Guru
      28-07-2024

      Buckbam There will probably be announcement in large font on the web site when...and if.. they decide to adopt the system.

  • LynneGr_2137925's avatar
    LynneGr_2137925
    SMARTY Enquirer
    30-11-2023

    I have just been reading and adding to previous threads on this subject.

    I'm amazed that Smarty are happy to lose custom over not finding a way to quickly provide this feature.

    I will sadly opt out next month as there is nothing SMART about trying to communicate without it

    • MSF's avatar
      MSF
      SMARTY Guru
      01-12-2023

      LynneGr_2137925  As replies on the other threads indicate, only if they lose significant business will senior management decide to speed up adopting it.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    02-11-2023

    It appears this feature / service is a case of #LessSMARTY, #MoreMalarkey, Mikejo.