Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi BrianMcBriany the inability to text short codes isn't so much a 'problem' as it is just being a feature we haven't yet introduced to our service! However, we are aware of the demand for this and are actively looking into it so hopefully it will become available in the near future.
With regard to making customers aware before sign-up - I do understand where you are coming from with this and appreciate your feedback so will be sure to get it passed on to the relevant team for review.
In the mean time, companies and services will usually have an alternative contact method you can use instead of the short code.
Thanks but I still feel you’re downplaying the significance here.
Have you tried to ring your GP surgery lately? Sometimes texts are the only way to communicate with essential service providers. If this isn’t yet considered a basic and fundamental right of communication by the regulators, I’m pretty certain it soon will be.
@Totally agree
