Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
I just requested my PAC code from Smarty,
I received the PAC from 60575, the usual PAC code number and another message, from another short code !
So, Smarty as a company sends shortcode messages to its users, but us users can’t use shortcodes to communicate with other companies 🧐
Hey JJP2 MSF Yeah this does sound ludicrous! Personally, I've not had to use any kind of shortcodes (YET!) but I am anticipating it to be painful when the time comes, if its not supported by then - more having to work around this by calling etc
I'm assuming the same thing happens when you text "INFO" to 65075?
Judging by the number of posts here and how long this thread has become, I can only hope that someone from Smarty HQ is reading this and thinking, "hang on a minute seems like a really important feature to our user base .. why don't we actually start making an effort to implement it"! Give the people the shortcodes!! They want it now!
JJP2 totally agree. I believe that users with accessibility needs can make use of a call/text relay system, which relies on use of shortcodes. In being curious to see whether Smarty supports these, I checked out the price guide and it mentions:
Text relay calls to international numbers (via the shortcode 18001) will have a 25% discount to the rates above.
Unless a prefix doesn't count technically as a shortcode? 🤔
Yes jassingh the same thing happens when you text ‘INFO’ to 85075.
It is time consuming having to ring doctors and banks rather than a simple very quick text reply to a shortcode. On hearing the reason why I am ringing rather than replying to a text, I have been told / asked “Maybe you should think about switching mobile networks ?”
