Forum Discussion

Michael_2806574's avatar
Michael_2806574
SMARTY Pioneer
14-08-2024

Adult content

How do I pay to unlock?

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    14-08-2024

    Michael_2806574  There is no charge as such. Did you not read the article I signposted you to in your previous post?

    • bense303's avatar
      bense303
      SMARTY Pioneer
      17-09-2024

      Hello there I also have several uncleared and pending £1 payments to smarty as I tried to have adult content enabled and very my age still waiting for some moves on this matter, my question to you is there anything else I can do to sort this out as it is inconveniencing me especially with online work issues and problems people are needing help with I am temporarily locked out from, but I also understand this default is for a very good reason 

      • MSF's avatar
        MSF
        SMARTY Guru
        17-09-2024

        bense303  Firstly, I would point out that smarty is not intended for commercial work use - please see statement at bottom of this web page - it is for consumers only. I make the point so that you will not mention it in any dealing with Smarty.

        If there is still a hold on your money and the adult content has not been enabled, firstly raise it via web chat with Smarty Support team. If you do not get a satisfactory response, raise a complaint via the web site.