Forum Discussion
Jamie
01-03-2024SMARTY Commentator
Account paused
Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused. I haven't paused it, does anyone know how to unpause my plan?
Trunks
01-03-2024SMARTY Maverick
I chatted with support and pointed them to this thread. Their reply was:
"There seems to be some issue from our ends'
Our Engineers are working on it,
Please bear with us for 2-4 hours."
Wait and see I guess, just hope it doesn't mess up the double data plan I'm on.
AdamPip_1069847
01-03-2024SMARTY Pioneer
Why has my smarty account been paused because the money has been paid out
- HaydnR01-03-2024SMARTY Pioneer
Looks like it's affecting many people. I've seen a few posts about the same issue.
- MSF01-03-2024SMARTY Guru
AdamPip_1069847 HaydnR There is some discussion on this elsewhere too. Along as your phone is still working, that's the main thing.