Forum Discussion
Account paused
Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused. I haven't paused it, does anyone know how to unpause my plan?
I chatted with support and pointed them to this thread. Their reply was:
"There seems to be some issue from our ends'
Our Engineers are working on it,
Please bear with us for 2-4 hours."
Wait and see I guess, just hope it doesn't mess up the double data plan I'm on.
Why has my smarty account been paused because the money has been paid out
Looks like it's affecting many people. I've seen a few posts about the same issue.
AdamPip_1069847 HaydnR There is some discussion on this elsewhere too. Along as your phone is still working, that's the main thing.
